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Gmail Not Working? Here's How to Fix It

Fix Gmail connection errors and email sync issues. Reconnect your account with proper permissions for automatic email processing.

Updated over 4 months ago

What's Happening?

If you get an email from us saying we detected an error with your email connection, you're seeing error messages or your emails aren't being processed automatically, your Gmail connection needs to be refreshed. This usually happens when:

  • Your Gmail authorization has expired

  • You didn't grant all the necessary permissions when first connecting

  • Google has updated their security settings

How to Fix It

Step 1: Disconnect Your Current Gmail Connection

  1. Open Melo > Pod > [Your Name]

  2. Find "Automated Emails from"

  3. Click the trash can symbol next to your Gmail account

  4. Confirm you want to disconnect

Step 2: Reconnect with Full Permissions

  1. Click + symbol to connect again

  2. Important: When Google asks for permissions, make sure you check ALL the boxes.

  4. Click "Continue"

Step 3: Test It Out

  • Send yourself a test email that matches your filters (like one about "baseball" if that's a filter you set up)

  • Check if it gets processed within a few minutes

Still Having Issues?

If these steps don't solve the problem, please send us a message and we will be happy to help you out!

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