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How Melo Sets Deadlines and Reminders

So you know what to expect

Updated over 5 months ago

How Melo Sets Task Due Dates and Reminder Times

Ever wonder why some tasks in Melo remind you a week ahead while others wait until the morning of? It's not random - Melo uses smart logic to figure out exactly when you need to know about different types of tasks. The goal is simple: give you enough time to actually do something about it, but not so much time that you'll forget.

Melo's Smart Date Logic Explained

When Melo processes your emails and documents, it doesn't just find deadlines - it understands what type of task it is and sets reminders accordingly. Here's how it works:

Same Day Reminders (Morning Of)

Information and communication tasks get reminders the morning they're due.

Examples of same-day tasks:

  • Fill out and return permission slip

  • Email teacher about pickup changes

  • Send volunteer availability to room parent

  • RSVP to birthday party

  • Submit lunch order for the week

  • Complete online registration form

Why morning of? These tasks usually take 5-15 minutes and are best done when they're top of mind. Getting reminded a week early just means you'll forget about it again.

What you'll see: "Permission slip for field trip due today" in your 7:30 AM notification.

Packing and Preparation Tasks (Morning Of)

Things you need to remember to bring or pack get reminders the morning of the event.

Examples of packing tasks:

  • Bring art project to school for exhibition

  • Pack swim gear for pool day

  • Remember to wear red for spirit day

  • Bring $5 for book fair

  • Don't forget show-and-tell item

  • Wear Halloween costume to school

Why morning of? You can't pack these things too early (where would you put a costume for a week?), and packing the night before risks forgetting it at home anyway.

What you'll see: "Don't forget to bring soccer cleats for practice today" in your morning notification.

One Day Ahead Reminders (Things to Purchase)

Shopping and purchasing tasks get reminders the day before they're needed.

Examples of purchase tasks:

  • Buy birthday gift for party this weekend

  • Get poster board for science project

  • Purchase Halloween costume

  • Pick up groceries for class party

  • Buy flowers for teacher appreciation

  • Get new soccer cleats before season starts

Why one day ahead? This gives you time to actually go shopping, order online, or coordinate with another caregiver about who's handling it. But it's not so far ahead that you'll procrastinate for weeks.

What you'll see: "Buy gift for Emma's birthday party tomorrow" in your daily notification.

One Week Ahead Reminders (Schedule Changes)

School closures, schedule changes, and notable events get reminders a full week ahead.

Examples of week-ahead tasks:

  • Early dismissal next Friday

  • No school Monday for teacher workday

  • Soccer practice moved to different field

  • Parent-teacher conferences next week

  • School picture day moved to Thursday

  • After-school program cancelled for holiday

Why one week ahead? Schedule changes affect your work calendar, childcare arrangements, and family planning. You need time to coordinate with other caregivers, adjust work meetings, or arrange alternative childcare.

What you'll see: "Reminder: Early dismissal next Friday at 1:30 PM" in your notifications the Friday prior.

What Happens When Dates Are Unclear

Sometimes incoming messages assume prior knowledge from the receiver that Melo simply has no way of knowing. For example, if the school messages "Don't forget to bring your favorite book in Spanish next week", that doesn't give Melo a clear date. You might know that Spanish class happens on Wednesday. When that happens, you can forward the message and add context to the email to let Melo know.

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